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Privacy Policy

LAST UPDATE: April 4, 2025

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The HHOM LLC (“HHOM LLC”, “we”, “our”, and “us”) respects your concerns about privacy and personal data protection and values its relationship with you. This Privacy Policy applies solely to personal information collected through HHOM LLC website and any other online services, applications, and web pages that post, specifically reference, and incorporate this Policy, whether accessed via computer, mobile device, or other device.  


This Policy describes the types of personal information we collect through HHOM LLC and how that personal information may be used and/or with whom it may be shared.  This Policy also describes how you can reach us to update your personal information, access and control the use of the personal information, or get answers to questions you may have about our privacy practices at HHOM LLC site.  Please read this Policy carefully, because by accessing and using HHOM LLC site you are acknowledging that you understand and agree to the terms of this Policy.

 

  1. WHAT PERSONAL INFORMATION DOES HHOM LLC COLLECT?

You may provide us with information about you through a number of sources, including the HHOM LLC site, events, surveys, social media platforms, and through our customer contact centers.
 

The categories of information that HHOM LLC collects about you may include, but are not limited to:

  • Identifiers/Contact information (such as name, address, city, state and ZIP code, email address, telephone number, unique personal identifier, online identifier, IP address, or other similar identifiers).

  • Demographic information (such as gender, date of birth, marital status, and household composition).

  • Payment information (such as your credit card number, CVV code, and expiration date).

  • Information about your connected devices (such as mobile phone, computer, or tablet) and how you interact with the Site (such as IP address, browser type, unique device identifier, cookie data, and associated identifying and usage information).

  • Marketing profile information.

  • Relationships you have with HHOM LLC;

  • Inferences drawn from other personal information (such as personal preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes); or

  • Any other information you provide to us as part of the services you receive from HHOM LLC.​

  • We obtain the categories of personal information listed above from the following categories of sources:

  • Directly from you as described herein.

  • Directly and indirectly from activity on this Site; and

  • From third parties that interact with us.

  • ​The information HHOM LLC collects about you and your Device may be used:

  • To fulfill your orders and process your payments for items purchased on the HHOM LLC site.

  • To ship purchased items to you.

  • To provide you with information you have requested from us (e.g., newsletters, email announcements or other information)

  • To operate our websites and applications.

  • To autofill data fields on our websites or applications to improve your online experience.

  • To provide customer support and service and to understand and meet your needs and preferences.

  • To provide information and updates.

  • For research, evaluation of use, and troubleshooting purposes.

  • For marking and analytics purposes.

  • To customize and improve communication content; or

  • To comply with legal, regulatory, or contractual requirements and to ensure compliance with our Terms of Use.

  • In connection with any sale of our business or assets.
     

Communications with you in connection with these uses may be via mail, telephone, e-mail, text message, social media, or other electronic messages, or via our websites and applications. You will be informed what personal information is required and what information is optional when asked to submit personal information to us. We may combine the personal information you submit directly through HHOM LLC site with other personal information we have collected from you, whether on- or offline.  We may also combine it with information we receive about you from other sources, such as other companies, publicly available information sources (including information from your publicly available social media profiles), and other third parties.

Passive Information Collection and Use.

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As you navigate around this Site, certain information can be passively collected (that is, gathered without you actively providing the information), using various technologies.  We passively collect and use information in a variety of ways, including:

  • Through your browser and Device:  Certain information is collected by most browsers, such as your Media Access Control (MAC) address, computer type (Windows or Macintosh), screen resolution, operating system version, and Internet browser type and version.  We collect Device-specific information (such as your hardware model, operating system version, unique device identifiers, and mobile network information including phone number). We may associate your device identifiers or phone number with your HHOM LLC Account.

  • Cookies:  Cookies are pieces of information stored directly on the computer you are using.  Cookies allow us to collect information such as browser type, time spent on this Site, pages visited, and language preferences.  We and our service providers use the information for security purposes, to facilitate navigation, and display information more effectively.  In addition, we use cookies to gather statistical information about Site usage in order to continually improve its design and functionality, understand how individuals use it, and to assist us with resolving questions regarding it.  

 

You can choose to accept or decline cookies.  Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer.  If you would prefer not to accept cookies, most browsers will allow you to: (i) change your browser settings to notify you when you receive a cookie, which lets you choose whether or not to accept it; (ii) to disable existing cookies; or (iii) to set your browser to automatically reject any cookies.  If you set your browser to reject cookies, part of HHOM LLC site may not work for you.

  • Pixel tags, web beacons, clear GIFs, or other similar technologies:  These may be used in connection with some Site pages to, among other things, track the actions of HHOM LLC site users and compile statistics about Site usage and response rates.

  • IP Address:  Your IP Address is a number that is automatically assigned to the computer that you are using by your Internet Service Provider.  An IP Address is identified and logged automatically in our server log files whenever a user visits HHOM LLC  site, along with the time of the visit and the page(s) that were visited.  Collecting IP Addresses is standard practice on the Internet and is done automatically by many web sites.  We use IP Addresses for purposes such as calculating HHOM LLC site usage levels, helping diagnose server problems, and administering this Site.

  • Do Not Track Requests:  Your selection of the “Do Not Track” option provided by your browser may not have any effect on our collection of cookie information for analytic and internal purposes.  The only way to completely opt out of the collection of any information through cookies or other tracking technology is to actively management the settings on your browser or Device to delete and disable cookies and other tracking/recording tools.  Please note, depending on your type of Device or browser, it may not be possible to delete or disable all tracking mechanisms on your Device.

 

We permit third-party advertising partners to use the foregoing tracking technologies to collect information about your browsing activities over time and across different websites when you use HHOM LLC site.  For example, we use advertising services provided by third-party ad partners, such as Google, to market our service to you on other websites and online services.  Through a process called “retargeting,” each service places a cookie on your browser when you visit the HHOM LLC site so that they can identify you and serve you ads on other sites around the web based on your browsing activity.  To avoid use of this information for advertising by these third-party ad partners, you can change your browser settings to reject cookies or to notify you when cookies are set and you could select the Do Not Track option on your browser, though we have no control over and cannot confirm whether these third-party ad partners honor the Do Not Track browser signal.  Additionally, many advertising companies are members of the NAI or DAA and/or provide opt-outs on those industry pages at networkadvertising.org/choices or aboutads.info/choices.

We utilize Google Analytics on HHOM LLC site. Google Analytics is a website analysis service provided by Google, Inc. (“Google”). Google utilizes the data collected to track and examine the use of HHOM LLC site, to prepare reports on its activities and share them with other Google services. Google may use the data collected to contextualize and personalize the ads of its own advertising network. For more information on Google’s Privacy Policy go to https://www.google.com/intl/en/policies/privacy/. Users can opt-out of Google Analytics tracking at https://tools/google.com/dlpage/gaoptout/. 

 

Some additional Google Analytics features that HHOM LLC uses are:

  • Google Analytics Demographics and Interest Reporting – allows HHOM LLC to see the age, gender, and interests of website visitors to better understand them and personalize advertising.

  • Google Display Network Impression Reporting – for banner ads.

  • Remarketing through Google Analytics for Display Advertising – allows personalization of ads on our ad networks.

  • User ID Extension for Google Analytics – allows HHOM LLC  to connect multiple devices, sessions, and engagement data.

 

We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website. Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative opt Out page or by using the Google Analytics opt Out Browser add on. Integrated Accounts and Social Media Information. We may implement applications or "widgets" from third party providers (e.g., Facebook, Twitter, Instagram, LinkedIn, etc.) that allow interaction, integration or content sharing with third party services.  These widgets or applications may be visible on a page you visit on our HHOM LLC site or may require log-in through the third-party provider’s service. The third party providing the widget or integration may offer controls for you to manage your interactions. Any interaction with a third-party widget or application typically allows the third party to collect some information about you (whether through cookies, registration information or otherwise). These third parties may even track you when you do not interact with the widget.  If you have engaged any of these third-party service providers, their respective privacy policies will govern their tracking and collection of information. You should review these third-party policies to understand these practices.

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How We Use and Disclose Information

We may disclose personal information that we collect, or you provide as described in this Policy. The information may be shared or disclosed for a business purpose to the following categories of third parties:

  • To contractors, service providers and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them, such as payment processors and third-party shipment services providers.

  • To third parties to market their products or services to you if you have consented to these disclosures. We contractually require these third parties to keep personal information confidential and use it only for the purposes for which we disclose it to them.

  • To our affiliates for related business purposes.

 

We do not sell any personal information collected from you to any third parties.

Use of Information for Marketing Purposes HHOM LLC may send you regular promotional communications about their services, and other items, events, and promotions. Such promotional materials may use the “HHOM LLC” brand and may be sent to you via different channels, such as: email, phone, SMS text messages, postal mailings, and third-party social networks.

 

In order to provide you with the best personalized experience, sometimes these communications may be tailored to your preferences (for example, as you indicate these to us, as we may have inferred from HHOM LLC site visits, or based on the links you click in our emails).  When required by applicable law, we will obtain your consent before starting these activities. In addition, you may withdraw your consent (opt-out) at any time. In particular, you can opt-out from receiving marketing-related emails by following the unsubscribe instructions provided in each email. If you can sign-in to your HHOM LLC account, you may be able to change your communication preferences under the relevant section of HHOM LLC site.  You can also contact us using the contact details provided below to opt-out from receiving marketing-related communications.

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Please note that even if you opt-out from receiving marketing communications, you might still receive administrative communications from us, such as order confirmations, notifications about your account activities, and other important notices.

  1. GENERAL PRINCIPLES FOR THE PROCESSING OF PERSONAL INFORMATION

Personal information will be collected, stored, processed, and transmitted in accordance with HHOM LLC’s established policies and applicable federal, state, local and foreign laws, rules, and regulations. The principles of HHOM LLC with respect to the processing of personal information are as follows:  (1) personal information will be processed fairly and lawfully, (2) personal information will be collected for specified, explicit, and legitimate purposes and not further processed for incompatible purposes, (3) personal information collected by HHOM LLC will be adequate, relevant, and limited to what is necessary in relation to the purposes for which they are collected and processed, (4) personal information collected by HHOM LLC will be accurate and, where necessary, kept up to date to the best of our ability, (5) personal information collected by HHOM LLC will be retained as identifiable data for no longer than necessary to serve the purposes for which the personal information was collected, and (6) personal data will be processed in a manner that ensures appropriate security of the personal data, including protection against unauthorized or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organizational measures.

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If HHOM LLC engages in the processing of personal information for purposes other than those specified in this Policy, HHOM LLC will provide notice of these changes, the purposes for which the personal information will be used, and the recipients of personal information.

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  1. THIRD PARTY SITES AND SERVICES

This Policy does not address, and we are not responsible for, the privacy, information, or other practices of any third parties, including any third party operating any site or web property (including, without limitation, any application) that is available through this Site or to which HHOM LLC site contains a link. The availability of, or inclusion of a link to, any such site or property on HHOM LLC site does not imply endorsement of it by us or by our affiliates.

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Third parties may offer products and services on HHOM LLC sites and collect information about you by requesting certain information necessary to provide a particular product or service (including, for example, insurance coverage for your items you order from us or reports of insurance claims). HHOM LLC may also obtain certain information about its users from third party customer research groups (e.g., demographic information) which HHOM LLC uses to learn more about its customers. HHOM LLC does not control the policies and practices of third parties in relation to the use and disclosure of any information about users collected by third parties on HHOM LLC site or in market research programs conducted by such third parties and any use or disclosure of such information by third parties is not governed by this Policy.

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  1. CHOICES AND ACCESS

We give you choices regarding our use and disclosure of your personal information. HHOM LLC provides you with the opportunity to receive information by email, regular mail, or telephone calls from HHOM LLC, or third parties which may be of interest to you.  If you do not want to receive any information by email, regular mail or telephone calls, you may opt-out of further communications provided by HHOM LLC at any time by: (I) sending HHOM LLC an email at drfriedman@hhomllc.com or (ii) writing to HHOM LLC at https://www.hhomllc.com Please note that HHOM LLC can only comply with requests relating to email, regular mail or telephone communications provided by HHOM LLC. If you no longer wish to receive further information by email, regular mail, or telephone from any third party, you will need to contact such third party directly to opt-out of further communications being provided to you.  We will seek to comply with your request(s) as soon as reasonably practicable.  

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If applicable, and you would like to review, correct, update, or delete the personal information that you have provided via this Site, please contact us.  We will try to comply with your request as soon as reasonably practicable.  

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  1. ACCURACY

It is your responsibility to provide HHOM LLC with accurate personal information.  Except as otherwise set forth in this Policy, HHOM LLC shall only use personal information in ways that are compatible with the purposes for which it was collected or subsequently authorized by you.  To the extent necessary for these purposes, HHOM LLC shall take reasonable steps to ensure that personal information is accurate, complete, current, and relevant to its intended use.

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  1. YOUR RIGHTS OVER YOUR INFORMATION

By law, you have a number of important rights. In summary, those include the following:

  • fair processing of your personal information and transparency over how we use your personal information.

  • access to your personal information and to certain other supplementary information that this Policy is already designed to address.

  • require us to correct any mistakes in your information which we hold. 

  • require the erasure of personal information concerning you, in certain situations.

  • receive the personal information concerning you that you have provided to us, in a structured, commonly used and machine-readable format, and have the right to transmit that information to a third party, in certain situations.

  • object at any time to processing of personal information concerning you for direct marketing.

  • object to decisions being taken by automated means that produce legal effects concerning you or similarly significantly affect you; and

  • object in certain other situations to our continued processing of your personal information.

If you would like to exercise any of these rights, please email, call, or write to us with the following: (1) enough information to identify you; (2) proof of your identity and address; and (3) the information to which your request relates.

 

California Privacy Rights

 

The California Consumer Privacy Act (the “CCPA”) grants users of our HHOM LLC site that are California residents certain rights in regards to our collection of personal information. These rights include:

 

  • The right to request the disclosures of (1) what personal information has been collected; (2) the categories of sources from which the personal information was collected; (3) the business or commercial purpose for collection or selling personal information; (4) the categories of third parties with whom the business shares personal information; and (5) the specific pieces of personal information HHOM LLC has collected.

  • The right to request the deletion of their personal information that has been collected; and

  • The right to opt-out of the sale of their personal information.

 

Under the CCPA, a data subject may only make a personal information request twice in a 12-month period. HHOM LLC will respond to such personal information request within 45 days of receiving the personal information request.  HHOM LLC will not discriminate in any way against any users of the Site that exercise their rights provided by law.

 

Additionally, if you are a California resident, you have the right to request information from HHOM LLC regarding the manner in which HHOM LLC shares certain categories of your personal information with third parties, for the third parties’ direct marketing purposes. California law provides that you have the right to submit a request to HHOM LLC at its designated address and receive the following information:

 

  • The categories of information HHOM LLC disclosed to third parties for the third parties’ direct marketing purposes during the preceding calendar year; and

  • The names and address of third parties that received such information, or if the nature of their business cannot be determined from the name, then examples of the products or services marketed.

You are entitled to receive a copy of this information in a standardized format and the information will not be specific to you individually. You may make such a request by writing to HHOM LLC at drfriedman@hhomllc.com

 

RETENTION PERIOD

We retain your personal information for the period necessary to fulfill the purposes outlined in this Policy unless a longer retention period is required or allowed by law or to otherwise fulfill a legal obligation.

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  1. SECURITY

HHOM LLC has implemented security measures designed to protect personal information provided by you against unauthorized access and use. HHOM LLC also uses commercially reasonable efforts to establish secure connections with your web browser for any transactions conducted online using a credit card or other financial information you may provide to HHOM LLC. Please be aware, however, that no data transmission over the Internet is 100% secure and any information disclosed online can potentially be collected and used by parties other than the intended recipient.  If you have reason to believe that your interaction with us is no longer secure, please immediately notify us of the problem by contacting us in accordance with the CONTACTING US section below.

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  1. USE OF SITE BY MINORS

We do not intentionally collect information from individuals under the age of 13. HHOM LLC site is not directed to individuals under the age of 13 and we request that these individuals not provide personal information through this Site.

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  1. COMPLIANCE WITH LOCAL LAWS

This Policy is meant to guide HHOM LLC with respect to personal information collected from or about you at HHOM LLC site. While this Policy applies to personal information generally, the local laws, rules and regulations of jurisdictions that are applicable to HHOM LLC (“Local Laws”) may require standards which are stricter than this Policy and, in such event, HHOM LLC will comply with applicable Local Laws. Specific privacy policies may be adopted to address the specific privacy requirements of particular jurisdictions. All the information you provide may be transferred or accessed by entities around the world as described in this Policy. Your personal information may be stored and processed in any country where we have facilities or service providers, and by using our HHOM LLC site or by providing consent to us (where required by law), you specifically acknowledge and consent to the transfer of information to countries outside of your country of residence, including to the United States, which may provide for different data protection rules, and a lower standard of required protection, than in your country. Irrespective of which country your personal data is transferred, we would only share your personal data under a ‘need to know’ basis.  In these circumstances we will, as required by applicable law, ensure that your privacy rights are adequately protected by organizational, technical, contractual and/or other lawful means.

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  1. UPDATES TO THIS PRIVACY POLICY

We may change this Policy. Please review the LAST UPDATE legend at the top of this page to see when this Policy was last revised. Any changes to this Policy will become effective when we post the revised Policy on this HHOM LLC site. Your use of HHOM LLC  Site following these changes means that you accept the revised Policy.

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  1. COMPLIANCE

HHOM LLC will use a self-assessment approach to verify compliance with this Policy and periodically verify that the Policy is accurate, comprehensive for the information intended to be covered, prominently displayed, implemented and accessible. 

If you believe that your personal information has been processed or disclosed in violation of this Policy, HHOM LLC encourages you to raise any concerns using the contact information provided in this Policy. HHOM LLC will investigate and attempt to resolve any complaints and disputes regarding use and disclosure of personal information. 

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  1. YOUR RIGHT TO COMPLAIN

If you have a complaint as to our use of your information, you may file a complaint with us, the California Attorney General, any other governmental agency, and/or a judicial body. 

 

A complaint may be submitted directly to HHOM LLC:

 

If you have any questions about this Policy, please contact HHOM LLC directly.

Our contact information is as follows:

drfriedman@hhomllc.com

https://www.hhomllc.com

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